The terms "We" / "Us" / "Our"/"Company" individually and collectively refer to The Washing Bay and the terms "Visitor" "User" refer to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this website ("Website"). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation's or entity's written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.thewashingbay.com or their breach of the terms .
User agrees that neither The Washing Bay nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if The Washing Bay has been advised of the possibility of such damages.
User further agrees that The Washing Bay shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that The Washing Bay shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to The Washing Bay, if any, that is related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
TERMS OF SERVICE
The Washing Bay will not be responsible for loss or damage of valuables or important items left in the garments - please ensure you examine every garment thoroughly before sending it over.
The Washing Bay accepts no liability for garments that bleed, shrink or are damaged due to pre-existing wear and tear or during washing/drying/ironing/dry cleaning or delivery, or for items that require special care.
The Washing Bay does not guarantee the removal of stains.
The Washing Bay cannot be held responsible for garments not collected or called for within 7 days from receipt of the same.
The Washing Bay does not accept undergarments, handkerchiefs and socks for washing due to hygienic reasons.
Delivery will be on payment of cash or digital / electronic payment options offered.
Although The Washing Bay ensures a 48 hr delivery of your laundry from the pickup time, it accepts no liability for delays in service or delivery, for reasons beyond our control.
The Washing Bay reserves the right to refuse washing/drying/ironing/dry cleaning of any garment.
The Washing Bay is not responsible for loss or damage to customer's clothing in case of fire, theft, accidents or other causes that are beyond our control.
The Washing Bay shall not entertain any complaints regarding mix-up/missing clothes, if the same are not brought to our attention at the time of delivery. Failure to inform us at the time of delivery constitutes waiver of a claim for any lost or damaged items from that delivery.
The Washing Bay at its sole discretion may reimburse customers for lost or damaged clothing, by an amount to be determined by The Washing Bay. This amount cannot exceed Rs 100 per item or Rs 250 per load of laundry and is irrespective of the condition, cost or age of the garment. In no event will The Washing Bay be held liable or be responsible for any consequential, special, indirect, incidental or punitive loss or damages whether or not The Washing Bay knew or should have known of the likelihood of any loss or damages.
By using its services or responding to its promotions you authorize The Washing Bay and its representatives to contact you for service correspondence and promotions, overriding your NDNC registration.
The Washing Bay expects customers or their designated representatives to be available at the premises at the scheduled time for enabling pickup and delivery.
The Washing Bay shall charge customers a transportation fee for pickups and deliveries outside its service area or if the bill amount is below a minimum value, as set by The Washing Bay.
The Washing Bay reserves the right to amend the terms of service, with or without prior notice. The latest version of the terms of service shall be available on our website and app. You understand and agree that if you use the Services after the date on which these Terms have changed, The Washing Bay will treat your use as acceptance of the updated terms.